... calling the health insurance company when I know I'm not going to get any adequate answers.
My favorite discovery during this morning's phone call -- the phone number for urgent requests for prescription preauthorizations is staffed M-F/8-5. Clearly it's your fault if you have an urgent medical need outside of normal business hours.
Perhaps I'm a little harsh to the people on the phone, but they are the public face of an evil industry. Hopefully some day this country will have a sane health care policy and all of these companies will go out of business.
1 comment:
Amen to that.
Post a Comment