Monday, March 05, 2012

Why do I even bother ...

... calling the health insurance company when I know I'm not going to get any adequate answers.

My favorite discovery during this morning's phone call -- the phone number for urgent requests for prescription preauthorizations is staffed M-F/8-5.  Clearly it's your fault if you have an urgent medical need outside of normal business hours.

Perhaps I'm a little harsh to the people on the phone, but they are the public face of an evil industry.  Hopefully some day this country will have a sane health care policy and all of these companies will go out of business.

1 comment:

Judy said...

Amen to that.